OUR PRIVACY COMMITMENT
Global PC Direct follow these privacy
principles in our conduct in the collection, use, release and security of
customer information both online and offline:
By doing business with our
Sales Representatives or Web site, you consent to the information practices
described in this policy.
We encourage you to read the
privacy policies of those other sites to learn how they collect and use
information about you.
To assist you with reading through
our Privacy Policy, we have provided answers to questions that you may find most
important:
- What information does Global PC Direct
COLLECT and how is the information USED?
- Does the Global PC Direct Web site use
COOKIES OR OTHER TECHNOLOGIES to INDIRECTLY collect information?
- Does
Global PC Direct SHARE the information I've provided?
- Do I have CHOICES
regarding how my information is used for marketing purposes?
- How can I UPDATE
or CHANGE my information?
- Whom can I CONTACT if I have questions or
concerns?
- Will this Privacy Policy CHANGE?
WHAT INFORMATION DOES
Global PC Direct COLLECT AND HOW IS THE INFORMATION USED?
What information we collect.
We collect business information such as your contact information (e.g.,
name, title, company name, industry, number of employees, e-mail address, etc.),
billing/shipping information (credit card number, shipping address), or your
preferences (product wish-lists, likes and dislikes relating to the products we
may sell).
When submitting information about
your business on an online form, we will identify which fields are required in
order to fulfill your request. Additionally, our Web server automatically
collects click-stream information such as the address (or URL) of the Web site
that you came from before visiting our site, which pages you visit on our site,
which browser you used to view our site and any search terms you have entered on
our site.
When we collect information.
When you are working with the Global PC Direct Sales Representatives or
visiting our Web site, we may ask that you provide certain information about
yourself. For example, we request business related information when you set up
an account online, purchase products or services, schedule delivery or
installation, join a frequent buyer program, participate in a sweepstakes,
promotion or survey, contact us with a question or concern, or participate in
other activities. In addition, when using our Web site, our servers may collect
click-stream information as described above. We may also use third party
providers of customer information to improve the accuracy of our business
customer database, to increase our understanding of our business customers or to
identify potential business customers.
How the information is used.
We use the
information you provide in order to
1) fulfill requests for products, services or information,
2) administer shopping or reward club accounts,
3) provide customer services,
4) administer sweepstakes or promotions,
5) offer new products and services,
6) measure and improve the effectiveness of our Web site, our marketing
endeavors or our services and offers,
7) tailor our online, catalog or phone offerings to your preferences,
8) administer surveys,
9) send marketing communications or
10) other business purposes.
DOES THE Global PC Direct WEB SITE
USE COOKIES OR OTHER TECHNOLOGIES TO INDIRECTLY COLLECT INFORMATION ABOUT MY
BUSINESS?
Cookies and other Technologies
We use cookies to create a more personalized shopping experience for
visitors to our site. A cookie is a small data file that a Web site may send to
your browser and which may then be stored on your hard drive. Our Web site uses
cookies to simulate a continuous connection cookies let us 'remember'
information about your preferences and session, and allow you to move within
areas of our Web site without reintroducing yourself. No personally identifiable
information is stored in these cookies.
Our Web server automatically
collects the address of the Web site that you came from before visiting our
site, which browser you used to view our site and any search terms you have
entered on our site.
Our Web site may also use other
technologies to track which pages on our Web sites our visitors view. This
non-identifiable click-stream data helps us understand how visitors use our Web
site.
DOES Global PC Direct SHARE THE
INFORMATION I'VE PROVIDED?
Global PC Direct does not sell or rent
business customer information to third parties.
We may need to share information
about your business with third parties in limited circumstances. For example, we
may share information to third parties to perform services on our behalf such as
fulfilling our customer's orders, sending Global PC Direct marketing
communications, delivering packages, scheduling and performing installation,
servicing products, fulfilling subscription services, conducting research or
surveys, sending regular mail and e-mail on our behalf, or processing credit
card payments.
We may be required to provide
information about your business in response to a valid court order, subpoena,
government investigation, or as otherwise required by law. We also reserve the
right to report to law enforcement agencies any activities that we, in good
faith, believe to be unlawful. We may share information about your business when
we believe that such action is reasonably necessary to protect the rights,
property, and safety of others and ourselves. We may also share your business
information in the event of a corporate sale, merger, reorganization,
dissolution or similar event.
DO I HAVE CHOICES REGARDING HOW
MY BUSINESS INFORMATION IS USED FOR MARKETING PURPOSES?
Once we receive your business
information, Global PC Direct may begin marketing to you at any time. However, you
always have the choice regarding whether or not you receive marketing
communications from Global PC Direct. However, whether your business is receiving
marketing communications from us or not, you can request to opt-out of any
Global PC Direct marketing communications at any time.
To opt-out of receiving marketing
communications from Global PC Direct, please do one of the following:
1) Follow directions on a marketing
e-mail or direct mail communication from us.
2) Call 1-510-623-9888
3) Send an e-mail with your current
contact information to
privacy@GlobalPCDirect.com
4) Send a request with your current
contact information to:
Global PC Direct
Attn: Privacy Manager
44063 Fremont Blvd.
Fremont, CA 94538
If you send an e-mail or letter
request, please be sure to include your full name, title, business name,
address, phone number and e-mail address and indicate specifically what type of
marketing communications you wish to stop receiving. This will ensure we
identify you correctly in our systems and accurately process your opt-out
request.
We will take the appropriate steps
to implement your request to opt-out. Please note that due to production and
mailing timelines, it may take up to 10 business days for e-mails, up to six
weeks for direct mail, and up to 30 days for the Sales Representatives to make
the requested change. Until that change takes effect, your business may still
receive marketing communications from us.
Also, please note that you may
still receive business-related communications such as order confirmations,
product recall information or other administrative communications.